Town and Village

VT Helplink expands alcohol and drug treatment referral services to 24/7 operation

WATERBURY-VT Helplink, Vermont's statewide resource for alcohol and drug use support services, connects with people in Vermont 24/7.

For nearly five years, VT Helplink resource specialists have been available by phone and through chat at VTHelplink.org to provide information and referrals to people seeking substance use information and support services. New this year, VT Helplink supports the option to text "LINK" to 802-565-LINK (5465) - the same number as the live call service - to connect with a resource specialist. Vermonters can reach out anytime, day or night, in the format that is most accessible to them.

According to the Vermont Department of Health, VT Helplink received 1,000 calls and online chats, and more 21,000 website visits last year, providing information, support, and referrals for substance use prevention, treatment, harm reduction, and recovery services in the state. In December 2024 alone, more than 8,000 people visited the website.

Most people who contact VT Helplink for support are seeking treatment and recovery information related to alcohol use, but resource specialists can assist people concerned about opioid, stimulant, and cannabis use as well.

When people contact VT Helplink, they connect with a resource specialist who is familiar with substance use services across the state. Whether seeking resources for oneself, a friend, or loved one, VT Helplink resource specialists will help locate appropriate services, navigate the treatment system, and get additional information. The service is free and confidential.


This Town and Village item was submitted to The Commons.

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