CAVENDISH-The recent writers of letters opposing using Eleos technology for mental health care seemingly do not understand what this software does. It uses augmented intelligence to assist mental health professionals.
There are many mundane tasks that all medical professionals have to do which take up a lot of time that could otherwise be spent in direct care with clients. For instance, clinicians can spend up to 50% of their day charting and submitting claims to insurance.
Using Eleos can cut this time in half. It can spot compliance issues before sending claims to private or government insurance, reducing denials and thereby reducing time and expense to doctors, which in turn reduces expenses to patients and gives counselors more time to do what they really want to do.
There is a shortage of mental health professionals, including psychologists, psychiatrists, social workers, therapists, and counselors in the U.S. It is worse in rural areas such as southern Vermont, so technology like this is especially useful here.
What Eleos cannot do is mine patients' records or data as artificial intelligence can. Any health-care software used for medical records must adhere to HIPAA regulations. Also, data is encrypted within each practice, so there is very little risk of a breach of Protected Health Information, as there might be with a big health-care company.
I suppose that anti-Israel writers insinuate that the Israel Defense Forces is listening in on the problems of everyday Vermonters. This seems like it would be a waste of their time, particularly if they are called away to do reserve duty and miss work.
There is a huge need for PTSD therapy this year in Israel as a result of constant bombardment by Iran's proxies and ring of fire, so many therapists and social workers probably do use Eleos. I hope that it is also being used in Gaza, as I'm sure mostly everyone there also has PTSD due to the war started and prolonged by Hamas and Palestinian Islamic Jihad.
I imagine also that sacrificing one's family and hiding behind your own children can induce some shame or guilt. According to the hostages, living underground with no air or light is also stressful.
I don't see how boycotting some health-care technology in the U.S. is going to help any Palestinian people. When Southern Vermont for Palestine and the other groups listed in these letters show that they actually help a single Palestinian person, I will believe that they are pro-Palestinian.
Until then, let's face it - they are simply prejudiced against any and all things Israeli, no matter how much it might help Vermonters.
Denise Gebroe
Cavendish
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