TOWNSHEND — Grace Cottage Hospital has been named one of New England's Top 50 Hospitals based on patient satisfaction, according to a report recently published by GoLocalProv.
Grace Cottage was rated No. 14 of all New England hospitals in the ranking, the highest among Vermont hospitals.
Hospitals do not apply for this award, but are selected for this prestigious annual list based on a scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) standardized surveys completed by patients.
Eighty-eight percent of Grace Cottage's patients who completed the surveys said that “doctors always communicate well” and the same percentage said that “nurses always communicate well.”
“Everyone who works here at Grace Cottage goes beyond patient care,” Grace Cottage CEO Roger Allbee said in a news release. “We are pleased that patients recognize this when they complete their patient satisfaction surveys.”
Grace Cottage Hospital, Copley Hospital, Mt. Ascutney Hospital, and Southwestern Vermont Medical Center were the four Vermont hospitals recognized in the Top 50 listing. South County Hospital in Rhode Island, Fairview Hospital in Massachusetts, and Mount Desert Island Hospital in Maine were the top three hospitals in the ranking.
Founded in 1949 by Dr. Carlos Otis, Grace Cottage Hospital is a Critical Access Hospital offering a variety of health care services. For more information about Grace Cottage, visit www.gracecottage.org.