I believe this incident was unfortunate and should never have happened. We do not know if the Hannaford employees involved in calling police were racists - we would have to be able to read their minds - but the store clearly needs to do a lot of work with its staff to establish when it is appropriate to call the police. I am sure a white, or Asian, or Hispanic person - or a person of any race - would feel just as upset by this as Christopher Bridges does.
This incident was unacceptable no matter the color of skin of anyone involved.